Managed IT solutions, infrastructure management, reporting and IT security solutions.
Our managed security service will help safeguard your business, increase visibility, protect against data loss and defend you against emerging threats.
Our IT helpdesk is available round-the-clock to offer advice, fix faults and pro-actively respond to any issues with your IT systems. We provide each client with a dedicated account manager.
Each IT system, network, or service is continually monitored by our IT Service Management system. This provides us with up-to-date information on IT system health, automated IT ticket creation and technology asset management & deployment.
From Microsoft user change requests to major IT system failure incident resolution and technical support, we ensure that our Service Desk has the range, quality, and quantity of skills necessary to respond to anything that is thrown at us. At every stage you are kept informed of the IT service ticket’s status and progress, ensuring that you never need to chase us for updates.
We also monitor the long-term health and performance of all IT networks and services under management. This allows us to identify ongoing trends that might affect IT user experience before the impact is felt.
We take care of things like Windows, Microsoft and other operating systems updates, ensuring that our client’s devices such as computers, laptops, tablets and mobiles remain safe and secure. Plus, we can provide industry-leading cyber security for added layers of protection.
As well as being able to contact us by phone and email, all of our Managed IT Services clients have access to a client portal; allowing them to log and update tickets, and to view the status of all supported devices; all remotely, from their own PC, tablet or smartphone.
Many of our Managed Service elements include the provision of development services. These ensure that you receive ongoing training, are able to adopt new feature releases and gain the maximum benefit from your IT solution.
Offering industry leading IT resources the UK, our technology resource team can quickly find you the highly skilled professionals who are the best fit for your project, contract or permanent requirements. We can match the right professional with the right role thanks to our unique skills knowledge and experience.
We can offer resources for remote working, in-person cover on a specific term contract or even permanent placing for specialist roles. Thanks to our vast network of consultants we can offer you the best choice for your requirements.
